This manual is built from the app's real interface, so what you see here is exactly what's on your phone. Three-minute start: add a child → tap a quick chip → hand them Kid mode. Everything else below.
Emailsthe weekly Parent Decoder Digest and a few tips after sign-up
1 · Sign in, or install it like an app
Parents open the web address once, tap Install, and it lives on the home screen. No App Store. The app itself shows these steps to any parent who taps 📲.
Install RankPop
Installs like a real app — no App Store, no account, 10 seconds.
iPhone / iPad (Safari)
Tap the Share button at the bottom of Safari.
Scroll down and tap Add to Home Screen.
Tap Add (top right). Done — RankPop is on your home screen.
Chrome on iPhone: tap the ⋯ menu → Add to Home Screen.
Android (Chrome)
Tap the ⋮ menu (top right).
Tap Add to Home screen or Install app.
Tap Install.
Mac / Windows (Chrome or Edge)
Look for the install icon at the right end of the address bar (a monitor with a down-arrow).
Click it → Install.
Safari on Mac: File → Add to Dock.
Tip: the kid's tablet gets the same install. Open Kid mode there and it stays locked to the kid view. Set the parent PIN on that tablet itself (⚙︎ → Parent PIN) — the PIN is stored on the device where you set it.
1 iPhone/iPad: Safari → Share → Add to Home Screen → Add.
2 Android: Chrome ⋮ → Add to Home screen / Install app.
3 Mac/Windows: the install icon at the right of the address bar.
4 Sign in with email + password, or "Email me a sign-in link" (no password to remember).
5 The demo family (no account) shows everything on one device.
2 · The Parent Dashboard
This is home. Two taps log anything; everything else is one tap away.
1 Family name and plan badge (Trial · 7d, Pro, Lifetime).
2 Today at a glance: Aura earned, requests waiting, active streaks.
3 A card per child: animated avatar, rank and level, streak, wallet in Aura and in screen minutes, progress to the next rank.
4 Quick chips: the child's most-used behaviors — one tap logs it (an Undo button appears for 6 seconds). "⭐ Catch a W" is any small win.
6 Reward requests from Kid mode wait here for Approve / Deny; approving deducts the Aura.
7 The ledger: every entry, who logged it, and ↶ to undo within 24 hours. Pass entries say "verified by coach/teacher".
8Progress — Week / Month / Year tabs: Aura earned vs the previous period (↑/↓%), taxes, screen-time W's and grass minutes, active days, best day, a bar chart, and where the Aura came from by category. Automatic bonuses: Weekly Champion +100 (5× the daily target in a week), Month Champion +300, Year of W's +1000.
9Messages & requests: kids' requests with Yes / Not now, and 💬 Send to a kid with ready templates ("Screens off in 5 minutes. Calm handoff = +80.").
8 Bottom bar: + Aura, − Aura, 🎤 voice, ↩ sign out. ⚙︎ top right opens Settings.
3 · Logging Aura (+ and −)
The sheet is grouped by category and filtered to the child's age band. Long-press a row to read why the behavior exists.
Log Aura
Custom amount
1 Pick the child at the top; the subtitle shows wallet, today's earned vs the daily cap, and the age band.
2 Category tabs: Morning Routine, Academics, Household, Emotional Intelligence, Screen Hygiene — or Aura Taxes when you tapped − Aura.
3 Tap a row to log it. Positive rows log instantly; taxes ask once, and warn if a single tax would wipe more than half the wallet.
4 Custom amount: any number with a reason ("+50 helped Grandma"). Negative numbers are taxes.
5 "Save a new repeatable behavior" turns a custom into a permanent row in its category.
6 Daily cap: after 400 Aura in a day (Settings) the app logs but adds nothing more — coach and teacher awards never count against it.
4 · Voice: "Say it, we log it"
Tap 🎤, say "Alex made his bed", confirm. It understands everyday wording (dishes, trash, teeth, tablet, meltdown, backtalk…), fixes mis-heard names, and learns from any correction you make. Works in Chrome, Edge and Safari; it runs on the phone, nothing is uploaded. "Hey Siri, log a RankPop win" works too, with a three-minute Siri Shortcut.
Say it, we log it
Examples: “Alex made his bed” · “Maya finished her homework block” · “take 50 from Alex for yapping”. Free, on this device — nothing is sent to a server.
1 Tap 🎤 — it starts listening straight away (allow the microphone the first time).
2Say the child's name first, then what happened: "Alex made his bed", "Maya finished her homework", "Alex handed over the tablet".
3 For a loss say it plainly: "take 50 from Alex for backtalk" or "Maya had a meltdown".
4 It proposes the behaviour, the child and the value — tap Log it.
5Wrong one? The closest matches appear as chips underneath. Tap the right one — it logs it and remembers your wording, so next time the same sentence goes straight to that behaviour.
6 Nothing matched? Tap 🎤 Say it again, or Show the full list. You can also type the sentence instead of speaking.
5 · Kid mode (what your child sees)
PIN-locked, neon, and only about them. Switch siblings with the dropdown. Everything a parent logs appears here within a second, with a ding (and a voice, if you turn read-aloud on).
1 Avatar: gray at NPC, neon from Side Character, gold crown from Locked In, legend effects from Main Character. It breathes, jumps when points come in, and shakes on a tax.
2🎨 Customize me (bottom of Kid mode): the child picks their colour, rolls a new look, and switches on gear they have unlocked by rank — 🕶️ Shades at level 2, 🦸 Cape at 3, 🐾 Mini pet at 4, 🪽 Wings at 6, 🔥 Aura flames at 8. Parents can open the same screen with 🎨 on the child's card.
3📵 Screen-Time Power-Ups: the six highest-paying behaviours are all about getting off screens, with a night-by-night streak that multiplies them (+10% per night, up to +50%). 🌱 Grass Timer: the child picks 15–120 minutes, puts the tablet on the table screen-up, and walks away; a plant grows on screen and pays out when the timer ends — touch the tablet or leave the screen and it wilts. 😐 Bored? rolls three offline side quests with their Aura value. 🎡 Daily Spin: one spin a day for Aura or a hat. 🎯 Today's quests: three behaviours chosen for the child each day; all three = +50 combo. 🎲 Stakes: the child can stake Aura on their own Grass Timer — doubled on success, gone on failure (Settings toggle).
4Aura Shop (inside 🎨 Customize me): backgrounds, hats, pets, aura effects and titles bought with the kid's own Aura — no parent approval (Settings toggle). It only touches the wallet; rank never drops.
5 Rank title, level and lifetime XP — and after Aura Supreme, prestige stars forever.
6🏦 Aura Vault: the child moves Aura from the wallet into a vault that pays 2% interest every week, sets a goal (a reward from the shop) and watches the bar fill, can withdraw any time, and can gift Aura to a sibling. Parents can add a match (Settings → Vault parent match). Interest, goals, budgets, taxes and giving — learned by doing, never as a lesson.
7💬 Messages: notes from parents appear here ("Got it ✓"); Ask a parent sends a request ("Can I have 30 more minutes? I'll pay 100 Aura") that parents answer Yes / Not now — with a ding both ways.
8📈 Your week: this week vs last week, best day, screen-time W's, in one glance.
9🏆 Leaderboard: Family (siblings) and Squad — cousins and friends whose parents joined the same squad code (Settings → Squad). Only first names, family name, XP and this week's Aura are ever shared.
10⚡ Bonus Drop: when a parent picks today's double-pay behaviour, a gold banner shows it here. 🛡️ Streak Shield (Aura Shop → Boosts) forgives one missed day. Rank never drops — spending and taxes touch the wallet only.
11🎨 Make it yours: the child picks a character, then a colour — 24 to tap, plus a picker for any other colour they like — then rolls a new look for the pattern, face, hat and extras. All of that is free. The rank gear they have unlocked and anything they bought in the Aura Shop switch on in the same place. Tapping Save is what keeps it; Cancel leaves the avatar as it was.
12🎁 Today's Mystery Box: one box a day for each child, opened in Kid mode. Inside is Aura, a new free look, or — rarely — a Golden Ticket, which lets them pick any prize from the shop once a parent says yes. Opening it several days in a row builds a streak. The daily earn cap still applies.
3 XP bar to the next rank with the exact number to go.
4 Wallet in Aura and in screen minutes; streak and today's total.
5 Reward shop: green border = affordable. Tapping sends a request to the parent; "waiting for parent" until approved.
6 Recent moves: W / L feed with who verified it.
7 📣 Share a card: five templates (Rank up · This week · Off screens · Streak · Pact signed), up to four stickers, a ready caption with hashtags, Share or Download PNG. First name only.
8 Parent button → PIN → back to the dashboard. Set the PIN in Settings before handing over the tablet.
6 · The Family Pact (contract)
Pick up to 8 rules, generate, sign with a finger, save, print or download. Wording comes from age-band templates on the device; the optional ✨ AI polish takes a second.
Issue a RankPop Family Pact
Core rules in this pact (pick up to 8)
Wording is generated on this device from clinically-informed templates. The AI polish is optional and takes a second.
Signatures (draw with finger or mouse)
Parent
Child
Pick the rules and tap “Generate contract”.
1 Child, parent name, date, curfew, daily target and school-day screen budget (pre-filled from the child's settings).
2 Rules: 8 are pre-ticked for the child's age; tick/untick freely (max 8).
3 Generate contract renders the certificate on the right; ✨ Polish wording appears when you are signed in.
4 Signature pads: draw, then Apply signatures to contract.
5 Save to family keeps it in the app; Download PNG for the fridge; Print / Save as PDF; Download SVG for editing.
6 Saved pacts appear under "Contracts on file" with View and Print.
7 · Trusted Adult Pass
One link, one tap, no app for them. Works once and expires. The child's device dings the second the coach taps. In Settings it now lives under Stickers from grown-ups as One-time sticker pass — the flow is unchanged. For a standing QR code that works every day (a dentist's desk, a coach's clipboard, grandma's fridge, the babysitter's phone), see section 13.
Trusted Adult Pass
A one-tap link for any trusted grown-up — a coach, teacher, dentist, grandparent, babysitter… No app, no login. It works once, then expires.
The coach can also scan this from your phone at pickup. Only the child's first name is ever shown to them.
Demo mode: pretend you're the coach —
Recent passes
1 Choose the child, who is verifying, the activity icon, an optional name/team, the Aura amount (default +300) and how many days the link stays valid.
2 Create pass link → copy, share (iMessage, WhatsApp, email) or show the QR at pickup.
3 What the coach sees (bottom): first name, sport icon, two giant buttons — MASSIVE EFFORT & RESPECT (+Aura) or Slacking today (0). Nothing else about your family.
4 Recent passes shows valid / used / expired. Grandparents, tutors and after-school staff can use it too.
The code works once and expires in 24 hours. A co-parent creates their own account, then enters it below on their device. Never post it publicly.
Referral link (give a month, get a month):
You get one free month when a family you invited completes its first paid month; they get an extra free month added to their trial the moment they join. One reward per invited family; no self-referrals; refunds cancel the reward.
Squad (cousins & friends leaderboard)
Families in the same squad see each other's kids on a leaderboard — first names, family name, XP and this week's Aura only. Nothing else is shared.
Get a push to this device when a kid requests a reward — even with the app closed.
Feedback & your data
Start fresh
Wipes all points, ledger entries, reward requests, contracts and adult passes — but keeps your login, your children and your settings. Use this when you have been testing and want a clean start.
Delete this family
Removes every child, ledger entry, contract, pass and message permanently, and removes every parent's login. To use RankPop again, create a new account.
1Parent PIN (4–6 digits): needed to leave Kid mode and to switch between siblings inside it. The PIN is saved on the device where you set it, so set it on each tablet your kids use.
2Family economy: family name, what you call the points (Aura, XP, Coins…), daily earn cap, minutes per 100 points, time zone and language (English / Español).
3Co-parent: "Create a one-time code" makes a code that works once and expires in 24 hours; the other parent signs up with their own email, opens Settings → "Join a family" and types it. Your referral link is here too (give a month, get a month).
4Billing: your plan and trial days left, "Manage billing / cancel", and the "Organization or gift-card code" box (tap Redeem) for a school, team or camp code.
5Notifications: turn push notifications on or off for this device, and the "Email me tips and check-ins" switch.
6 Sounds, AI polish, read-aloud in Kid mode, and the Vault parent match (0–100% of what your child saves).
7Feedback & your data: send a note to a human; export everything as a file; Delete family removes all data permanently (cancel an active subscription first).
8Three newer cards: Stickers from grown-ups (section 13), Words your family uses (section 14) and What can kids spend Aura on? (section 15).
9Voice logging (beta): off until you turn it on. Open ⚙︎, switch on Voice logging (beta), and the 🎤 button appears on the dashboard (section 4). It is new, so it works best in a quiet room — a TV, music or two people talking at once make it guess.
9 · Add or edit a child
First name and age drive everything: the behaviors shown, the contract templates, the default rules.
Add a child
1 First name only — RankPop never stores last names or locations. (A photo your child attaches to a request in Kid mode is kept for your family only.)
2 Age — RankPop is built for kids 6–17 — picks the age band (6–9 · 10–13 · 14–17).
3 Avatar colour; 🎲 New look rerolls the shape until your kid approves.
4 Screen curfew and daily Aura target feed the pact and the kid HUD.
5 Remove deletes the child and their history (asks first).
10 · Week-1 check-in and the Neuro-Peace Guarantee
On day 1 the Getting-started card asks how many screen-time arguments you had last week. After 7 days a check-in card asks again and shows your score. 80% fewer or better is a W; less than that and you can use the contact form and choose Refund request for a full refund.
Neuro-Peace score: 83% fewer arguments
Before: 12 a week · Week 1: 2. That is a W. If you'd share one sentence for other parents, use Feedback in Settings — with your permission we quote first names only.
1 The baseline is your "before"; a rough number is fine.
2 The check-in appears once, seven days after sign-up; the app does the math.
3 Under 80%: keep going — most families see the drop in week 2 once the shop is right — or claim the refund; both are fine.
11 · Troubleshooting
Problem
Fix
The kid's tablet doesn't ding
Both devices must be signed in to the same account (the demo works on one device only). Turn the tablet's volume up; sounds are on in Settings.
"+ Aura" added nothing
The daily cap was reached (default 400). It resets at midnight in your time zone. Adult passes still work.
A loss took less than expected
The wallet never goes below zero. The ledger shows "requested / applied".
Can't leave Kid mode
Tap Parent and enter the PIN. Forgot it? On the parent's device: ⚙︎ → set a new PIN (the setting lives on that device).
Voice button does nothing
Use Chrome, Edge or Safari; allow the microphone in the address bar; or type the sentence.
The Install button is missing
The app is already installed (opened from the home screen), or you're in a browser that doesn't support it — use the manual steps in section 1.
Coach page says "This link isn't valid" or "opens from a pass link"
The page was opened without a code. It only works from a pass link (One-time sticker pass → Create → Open/Share). Passes also work once and expire — create a new one; the coach must tap the exact link, not type the address.
Contract download is blank
Generate first, then Download. Safari: use Print → Save as PDF.
Trial badge says Inactive
The plan lapsed or a payment failed. Use the banner's Keep RankPop button; logging still works while it's inactive.
I want my data
⚙︎ → Export my data. To delete everything: ⚙︎ → Delete family (section 18).
A sticker didn't arrive
Each station gives one sticker per child per day. In tap mode the 4-digit code lasts 15 minutes — ask the grown-up for a fresh one. Not signed in on that phone? The sticker is saved. A new family gets it when the first child is added; a family with several kids gets a "choose which child" prompt on the next open.
Scan the station's QR (or open rankpop.app/s/NAME) → pick the child
Invite a grown-up (coach, teacher, dentist, grandparent, babysitter…)
⚙︎ → Stickers from grown-ups → Invite a grown-up
Change the words (ranks, W/L, group)
⚙︎ → Words your family uses → Word style
Hide or show screen-time rewards
⚙︎ → What can kids spend Aura on? → Screen time
Let a kid earn back half a loss
Ledger → Made it right (within 24 hours)
Switch to the yearly plan
⚙︎ → Billing → $44.99/year
Delete everything
⚙︎ → Delete family → type DELETE
13 · Stickers from grown-ups
Dentists give stickers. Coaches, teachers, grandparents and babysitters give praise. RankPop turns that into a digital sticker with points attached, from any trusted grown-up (a Sticker Station) — a coach, teacher, dentist, pediatrician, grandparent, babysitter, tutor, camp counselor, scout leader, librarian, anyone in your kid's corner. One scan, no app, no account, never charged, and the grown-up never sees anything about your child.
1Sticker Book (Kid mode): a grid of every sticker with the grown-up's name and the date. Until the first one arrives it says "Ask any grown-up — coach, teacher, dentist, grandma — for a RankPop sticker".
2Sticker Stations: a printed QR code sign for a place or a person (rankpop.app/s/their-name) — a dentist's desk, a classroom, a scout troop, a barber shop, grandma's fridge. Step 1: the grown-up puts the sign out. Step 2: when a kid does well the grown-up points at a sticker on it — a sign can hold ready-made ones like Good visit +50, Great job +100, Amazing +200 and Superstar +300, each with its own QR code. Step 3: the family scans that one with the parent's phone (or the kid's own tablet, if it is signed in to the parent's account), taps the child's name, and the sticker lands in that child's Sticker Book with the grown-up's name and the date on it. The grown-up never taps anything, is never charged and never sees a child's name. One sticker per child per station per day. Grown-ups on the go can use tap mode: the grown-up shows a 4-digit code that works for 15 minutes.
3Parent card: ⚙︎ → Stickers from grown-ups. Invite a grown-up shares a ready-made message (free for them, no app, no account, no kid data). The one-time pass from section 7 lives here as One-time sticker pass.
4What the grown-up sees: nothing about the child. A station sees how many stickers it gave today and in total, and — for group stations (coach, teacher, school, tutor, faith community, camp, scouts, music, arts) — how many families joined its code. Counts only, never a name.
5 No RankPop family yet? The sticker is saved on that phone. Sign up, add your first child, and it is claimed automatically.
6 Sticker points work like coach and teacher passes: they never count against the daily cap (section 3), and rank never drops.
7The sticker album: there are 216 stickers to collect, and the Sticker Book keeps an empty slot for every one your child has not found yet, so they can see what is still out there. Badges arrive for collecting more stickers and for meeting new grown-ups who give them.
8Ask a grown-up (Kid mode): a button that puts a QR code on the screen. Any grown-up can scan it with their own phone and start their own free Sticker Station in about two minutes — no app, no account, never charged.
14 · Words your family uses
Not every family, class or office wants Gen Alpha slang. Pick a word style once and every rank name, W/L word, group word and behavior label follows it.
1 ⚙︎ → Words your family uses → Word style: Gen Alpha (NPC → Aura Supreme · W / L · Aura · Squad · slang labels) · Classic (Rookie → Hall of Fame · Win / Oops · Stars · Team · plain names) · Plain (Level 1 → Level 8 · Win / Setback · Points · Group · plain names) · Custom (starts as a copy of the style you picked; edit all 8 rank names, the win word, the loss word, the group word and the points word).
2Points word: switching styles pre-fills it with the pack's default (Aura, Stars, Points); change it any time.
3What we call our group: Squad / Team / Class / Crew / Club / Troop, or your own word. Join a group station's code (a coach, teacher, school, tutor, faith community, camp, scouts, music or arts teacher) and the group name pre-fills from their station unless you already set your own.
4 Kid mode cannot change words. Ranks and their thresholds never change — only what they are called.
15 · What kids can spend on
Screen time isn't the only prize. Rewards are the things kids love — treats, toys, experiences, privileges — and screen time only if you say so. You choose which categories your kids can see.
1 ⚙︎ → What can kids spend Aura on? — five switches: Treats & snacks, Toys & things, Experiences & outings, Privileges, Screen time. (Money follows Privileges.)
2 New families start with Screen time off: your child sees treats, toys, outings and privileges first. Families from before this update keep what they had on, so nothing changes for them.
3 Tip: screen time works best as one prize among many, not the main one.
4 The kid shop shows only the categories you switched on, in this order: Treats, Toys, Experiences, Privileges, Money, Screen. The Getting-started checklist asks the same question once.
16 · Losses and Repair
A loss (L, Oops or Setback — your word style decides) is for teaching, not for shaming — and that loss word is the only name it ever gets on your kid's screen.
1− Aura groups losses by tier: Small (−10 to −20) · Rule breaks (−30 to −50) · Honesty & respect (−60 to −80) · Safety & serious (−100 to −150). Kid labels are short and honest, never mocking.
2 A loss can never push the wallet below zero — the ledger shows "requested / applied". Rank and lifetime XP never drop.
3Made it right: for 24 hours after a loss, that entry on the parent's ledger shows a Made it right button. Tap it once your child has fixed things and RankPop logs one positive entry worth about half the loss (rounded to the nearest 10). One repair per loss.
4 Say it out loud when you log it: "You can earn about half of that back today by making it right."
17 · Yearly plan
Free 7-day trial first. Then pick what fits.
1Monthly: $4.99/month after the free 7-day trial.
2Yearly: $44.99/year — save 25%. Same features, one payment a year; cancel any time from ⚙︎ → Manage billing.
3Lifetime: the $49.99 Founding Families plan is sold out — all 300 seats are taken, so the app no longer shows it.
4 Gift cards (3, 6 or 12 months — $15 / $27 / $45) and school, team or camp codes go in ⚙︎ → Billing → the "Organization or gift-card code" box → Redeem
18 · Delete my family
Your data is yours. Export it any time; deleting is permanent and takes seconds.
1 ⚙︎ → scroll to the bottom → Delete family. Cancel an active subscription first (Manage billing) — the button refuses while one is running.
2 Type DELETE (all capitals) in the confirmation box.
3 What is deleted: every child, every ledger entry, reward requests, contracts, messages and photos, one-time passes, stickers, referral records and the family itself.
4 Every parent's login is removed too, and copies in backups are cleared within 30 days. To use RankPop again, create a new account.
5 Sticker Stations keep only counts — nothing about your child was ever there, so there is nothing to delete on their side.